Returns & Exchanges
At Paddington Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags remain attached and the garments are in their original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Log into your Paddington Store account and navigate to your order history to select the items you wish to return and receive a unique Return Authorization number.
- 2.Package Your Items
Carefully place the unworn garments back into their original packaging, ensuring all designer tags and labels are intact to prevent damage during transit.
- 3.Print and Attach Label
Print the prepaid shipping label provided via email and securely fix it to the outside of your parcel, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to your nearest authorized courier point and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.