Returns & Exchanges

At Paddington Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags remain attached and the garments are in their original condition to qualify for a full refund.

Return Process

  • 1.
    Initiate Your Return

    Log into your Paddington Store account and navigate to your order history to select the items you wish to return and receive a unique Return Authorization number.

  • 2.
    Package Your Items

    Carefully place the unworn garments back into their original packaging, ensuring all designer tags and labels are intact to prevent damage during transit.

  • 3.
    Print and Attach Label

    Print the prepaid shipping label provided via email and securely fix it to the outside of your parcel, covering any previous delivery markings.

  • 4.
    Drop Off and Track

    Hand your package to your nearest authorized courier point and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.